![]() ![]() Just replace the invalid URL portion with the valid URL portion for the MDM server on the Mac computer, then try preparing the device again.Īgain, we'll update this post when the issue is fixed. Workaround: Fortunately, there's a relatively simple workaround. The issue does not affect Direct Enrollment scenario. ![]() MCCloudConfigErrorDomain - 0x80EF (33007)' Screenshots attached. provisional enrollment failed The cloud configuration server is unavailable. A valid URL should start with while an invalid URL usually starts with which is usually the original profile URL you copied from the Intune console for Setup Assistant Enrollment. Apple Configurator 2.5 or later allows you to add devices with iOS 11 or later to an Apple Device Enrollment Program. What is happening behind the scenes: The enrollment URL for the MDM server created with Apple Configurator did not get resolved successfully or was manually edited. The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get “Invalid Profile: The configuration for your iPad/iPhone could not be downloaded from ” error after accepting “Apply configuration” on the device. We'll update this post when it's resolved. After working with engineering to replicate and then pinpoint the issue, we decided it would be useful to post a known issue just in case you've run into this. We recently had a case escalated through all levels of support which took quite some time to troubleshoot. Software Engineer on the Enterprise Mobility and Customer Experience Team The device will also appear under the supervised tab in Apple Configurator.By Lee Yan | Intune Sr. Your mobile device is enrolled in Jamf Now as a supervised device enrolled with Automated Device Enrollment. When you see Remote Management displayed, that means enrollment is working. On the mobile device, go through the setup steps.If the device does not appear under Auto-Enrollment immediately, click Sync Devices to sync with Apple Business Manager or Apple School Manager. In the next window, select New Server and confirm with Next. Check the checkboxes Add to Apple School Manager or Apple Business Manager and Allow devices to pair with other computers. Confirm that the device appears under the Auto-Enrollment > Devices tab in Jamf Now. Provisional enrollment failed 33007 Select the device in the Apple Configurator and click on Prepare (arrow in illus.).Click Edit Device Management, and then select the Jamf Now MDM server tied to your Jamf Now account in the Choose Device Management pop-up menu.Navigate to the Devices tab and enter the serial number of the device you want to assign in the Search Devices field.Log in to Apple Business Manager or Apple School Manager, and assign the device to the MDM server synced with Jamf Now by performing the following steps:.I have no issues with internet connectivity here. At some point our company will be deploying 2000 of these iPads, but I get various errors like the one listed in the title. Open Apple Configurator and do the following: MCCloudConfigErrorDomain - 0x80EF (33007) Trying to provision a brand new iPad with Apple Configurator 2.If the Trust This Computer? pop-up window occurs, tap Trust.Connect your device to a computer with a Lightning-to-USB cable for iPad or iPhone, or an ethernet cable for Apple TV.In the menu bar, choose Apple Configurator 2, and then choose Preferences. On a Mac computer, open Apple Configurator 2. If you are, Jamf Now's ability to enroll new devices and install managed apps will be disrupted. Next you import this profile to Apple Configurator in the following procedure to define the Intune profile used by iOS/iPadOS devices. Confirm that the device has a valid network connection.Įnsure you have the newest version of Apple Configurator, and that you are not signed in to Apple Configurator's Accounts menu with your Apple Business Manager or Apple School Manager account credentials.Turn off Find My iPhone from the Settings app to disable Activation Lock.You can restore the device using Apple Configurator. Back up the device with iCloud, and then wipe the device to restore it to factory defaults.For more information, see Setting Up Automated Device Enrollment. 'An expected error has occured with IPhone provisional enrollment failed The cloud configuration server is unavailable. Ensure that you are registered in Apple Business Manager or Apple School Manager, and that this account is linked with Jamf Now. 'Configurator requires user interaction to install the profile 'Wifi' on 'IPhone' because it is not supervised'. ![]()
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