Try using the Sony Software companion to see if it will recover the phone for you. I can't enter recovery mode and I can't operate anything on the phone apart from the bottom row of icons.Welcome to Android Central! Then put and press power +Voume Up + home together and select factory reset. It just boots up as if I hadn't pressed the keys to go to recovery mode. First, remove your phone battery and wait for 5 min. The phone won't even enter recovery mode. When the phone shuts down I press the power button and then press power and hold the volume down key to enter recovery mode. a persistent problem that cannot be solved, you can perform a factory reset. Let us know in the comments below if you need any other help, we’d be happy to help. When the following menu appears connect your phone into a Fastboot Mode. Follow the on-screen instruction by selectin appropraite option. Open the Xperia Companion and go to Main Menu -> Software repair. Then plug the Type C USB cable into your PC or laptop. Select ‘ Recovery ‘ from the list of options and it’ll boot your device into recovery mode. Now turn off the smartphone by pressing the Power button for a couple of seconds. Press the power button on the device once and wait 1 minute, or. I shut down the phone by holding down the power button and the volume up key. Unlock Motorola XT2025-2, Huawei Y9 (2019), Sony Xperia XZ3, HUAWEI E173. Install the Quick Boot (Reboot) app from Play Store on your Xperia Z2 Play store link. Then, select Sign out, Reset, or Deactivate. I then pressed the power button and tried to restart the phone but as I can only click on the bottom row I can't even activate the restart command when the popup appears. NOTE: master resetting the Xperia E1 via hardware keys is not possible. At this point the phone started being rather weird and the touchscreen became unusable above the bottom row of icons. It seemed to kick off after File Commander opened itself up (I didn't click on it) and asked me to approve some agreement.
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